HOQ offers free shipping to its customers across India.
HOQ offers International Shipping to its customers to find more information you can reach us at +91 9819086344
HOQ makes all of its jewellery on order; time from order to delivery is normally 21 days. Occasionally it may vary due to complexity which will be communicated in advance to customers.
HOQ Provide free delivery on all items within India. Shipping time is 24-48 hours in metro cities for "Available in Stock Items"
All shipments will be processed once the full payment is received.
HOQ will inform its customers once the order is shipped. You shall be notified if there is any change in the delivery time.
At HOQ we understand that jewellery is gifted on a special occasion or as a surprise. Please let us know in advance to maintain your surprise.
For logistics and insurance purposes, our team will reach out to request an Identity proof of person/s who will be likely to receive the parcel. Our logistics partner will hand over the parcel only to these specified person/s.
All HOQ Products would be insured during the transit.
In an uneventfully rare occasion if your shipment is tampered or lost, you must report to HOQ immediately.
We cannot reroute the shipment once it is shipped from HOQ.
HOQ charges a nominal shipping charge of 2% of the product or the actual shipping cost charged by the logistics partner whichever is lower for any product returned.
Any further questions about shipping, please reach out to us at 9819086344.