Shipping Policy

              House of Quadri (HOQ) Shipping Details

• HOQ offers free shipping to its customers across India.
  
  
• HOQ offers International Shipping to its customers to find more information you can reach us at +91 9819086344

• HOQ makes all of its jewellery on order; time from order to delivery is normally 21 days. Occasionally it may vary due to complexity which will be communicated in advance to customers.
  
  
• HOQ Provide free delivery on all items within India. Shipping time is 24-48 hours in metro cities for "Available in Stock Items" 

• All shipments will be processed once the full payment is received.

• HOQ will inform its customers once the order is shipped. You shall be notified if there is any change in the delivery time.

• At HOQ we understand that jewellery is gifted on a special occasion or as a surprise. Please let us know in advance to maintain your surprise.

• For logistics and insurance purposes, our team will reach out to request an Identity proof of person/s who will be likely to receive the parcel. Our logistics partner will hand over the parcel only to these specified person/s.

• All HOQ Products would be insured during the transit.

• In an uneventfully rare occasion if your shipment is tampered or lost, you must report to HOQ immediately.

• We cannot reroute the shipment once it is shipped from HOQ.

• HOQ charges a nominal shipping charge of 2% of the product or the actual shipping cost charged by the logistics partner whichever is lower for any product returned.

• For International orders the transit timeline would be 10 to 12 working days.
• The production timeline would 20 working days. 
• International shipments are non refundable. 

• Any further questions about shipping, please reach out to us at 9819086344.