If you're visiting India and want to collect your diamond jewellery in person, book a showroom appointment in advance, carry your order confirmation and a valid ID, and inspect the piece against its IGI certificate before you leave the store. That's it. No paperwork drama, no hidden steps.Â
Why Are More Buyers Choosing In-Person Pickup?
Shipping is convenient, but a lot of buyers still prefer collecting their jewellery in person, especially for high-value pieces like engagement rings or mangalsutras. Seeing the diamond sparkle under real light, trying on the piece, and having a specialist walk you through the certificate all add a layer of confidence that online delivery can't fully replace.
For NRIs and travellers, an India visit is also the easiest window to check sizing so the piece fits the first time perfectly. Many international customers order online from abroad and collect during their trip, or ask for delivery within India. Share your travel dates early, and the team will plan it.Â
How Do You Book an Appointment to Collect Your Order?
Most diamond jewellery stores in India, including House of Quadri, work on an appointment-first model at their showrooms. This isn't red tape. It just means a specialist is free to give you undivided attention instead of rushing you between walk-in customers.
To book one:
- Confirm your order online or over a call with the brand's support team on +91 93721 61575 (Mon to Sat, 10:00 AM to 7:00 PM IST)
- Pick a city and date that matches your travel plan
- Schedule the appointment through WhatsApp or the contact page, ideally a few days before you land. House of Quadri is now open on Sundays too.
- Get written confirmation of the time slot and store address
If your travel dates shift, most brands are happy to reschedule as long as you inform them early.
What Should You Carry for the Showroom Visit?
You need your order ID, a government-issued photo ID, and the payment confirmation.Â
If you're an NRI or travelling internationally right after your purchase, a couple of extra documents make the process smoother.
| Document | Domestic Buyer | NRI / International Traveller |
|---|---|---|
| Order ID / invoice | Required | Required |
| Government photo ID | Required | Required (passport preferred) |
| Payment confirmation | Required | Required |
| Passport | Not needed | Required, especially if flying out soon after |
| Communication thread with brand | Optional | Recommended, for sizing or design notes |
| Export or detention note from store | Not applicable | Recommended if leaving India shortly after pickup |
Keeping all of these in one folder on your phone saves time at the counter.
What Actually Happens During Pickup?
Once you're at the store, the process usually takes 10 to 15 minutes. A specialist will bring out your piece along with its IGI certificate, walk you through the cut, colour, clarity, and carat details, and let you try it on under proper lighting.
This is your moment to check everything closely. Compare the laser inscription number on the certificate with the one on the diamond's girdle, confirm the 18K hallmarking on the metal, and ask for a quick cleaning if needed.Â
Is It Safe to Carry Diamond Jewellery When You Leave India?
Yes, as long as you carry your purchase receipt and, if the value exceeds the duty-free allowance, declare it at customs.
A few practical points:
- Keep the original invoice and IGI certificate together, not in your checked baggage
- If you're leaving India shortly after buying, ask the store for a detention or export note, which some customs desks accept as supporting proof
- For high-value pieces, it's worth checking current allowance limits on the official Indian Customs website before you fly, since these are revised periodically
Which Cities Can You Visit for Pickup?
House of Quadri currently has showrooms in Mumbai, Delhi, Bangalore, and Hyderabad. If your itinerary includes any of these cities, it's worth building in a couple of extra hours for the visit, particularly around wedding season when appointment slots fill up faster.
Can't Make It to India? House of Quadri Ships Worldwide
If your trip isn't happening soon, you don't have to wait. House of Quadri ships lab-grown diamond jewellery to select countries, fully insured and packed securely. You can read the full policy on the International Shipping page, and here is the short version.
Where it ships: United States, United Kingdom, Australia, UAE, Germany, Switzerland, Canada, Singapore and Thailand. For other countries, call or WhatsApp +91 93721 61575 to check availability.Â
| Detail | What to Know |
|---|---|
| Minimum order value | Approx. $1,050 (₹1,00,000) |
| Transit time | 7 to 10 working days to Australia, the USA, the UK, and most of Europe, once dispatched |
| Secured, insured shipping | Approx. $175 to $300, varies by country |
| Customs / import duty | 10% to 50%, specific to each destination |
| Couriers | DHL, FedEx, or Aramex, depending on destination |
DDP or DAP: Which Should You Choose?
Every international customer picks one of two options:
- DDP (Delivered Duty Paid): House of Quadri handles customs clearance and taxes on your behalf, paid in advance before your order ships. It arrives at your door with nothing further to pay.
- DAP (Delivered at Place): You clear the duty at your end. Once your order reaches customs, you're notified to pay the applicable duty, and the shipment is released for delivery after that.
Duty is calculated on the CIF value (piece cost, insurance, and freight), with import VAT or GST usually added on top. That's why landed cost differs by country.Â
Before you order abroad: international shipments are non-refundable and non-returnable, so confirm sizing and details with the team first. Repairs are done at the workshop in India, but reverse pickup from abroad isn't available.Â
FAQs
Do I need to pay anything extra for in-person pickup?
No. In-store pickup is free. You only pay for the jewellery itself, as agreed at the time of ordering.
Can someone else collect my order on my behalf?
Usually yes, but the store will need written authorisation along with the authorised person's ID and your order details. Confirm this with the brand before your appointment.
What if I can't make it to a physical store during my visit?
Most brands offer secure shipping as a backup, including international delivery, so your trip timing won't hold up your order.
Is IGI certification checked again at pickup?
Yes. The specialist will show you the certificate and match it to the piece in front of you, so you leave with full confirmation of what you're buying.
In Short
Picking up diamond jewellery in India during a visit is straightforward once you know the sequence: book early, carry your ID and invoice, verify the certificate at the counter, and keep your paperwork handy for customs. Done right, it turns a routine errand into one of the more memorable parts of the trip.
