Materials & Details
Diamonds & Gold
- All 1 ct+ solitaires are IGI certified E colour & VVS2 clarity.
- All diamonds below 1 ct are EF colour VVS-VS clarity
- D/F colour solitaires available at differential pricing
- Gold is default 18k. 14k available on request.
Pricing
- The prices are indicative considering 18k gold @ Rs.11,700 per gm. Subject to change of rate.
- 14k Gold option available at a reduced price of approx Rs. 2500 per gm
- The price is also subject to the final diamond wt. +/- 5%
Sizing & Engraving
- Pricing is based on ladies' rings up to size 14 and gents' rings up to size 21. Custom sizing beyond these will have additional charges.
- We provide complimentary engraving such as a date/number wherever possible (subject to space).
Orders & Shipments
How safe is the shipping of my Jewelry?
Your Jewelry is shipped in secure, tamper-proof packaging. We only work with trusted courier partners, and each shipment is fully insured until it reaches you.
What is the expected delivery time?
- We deliver all orders within 3 weeks of confirmation.
- Once your order is ready a Client advisor will get in touch to co-ordinate delivery in-store or shipment.
Which locations do you deliver to?
- We offer complementary shipping to all major cities in India, usually within 2 working days.
- For remote locations please check with us the possibility, additional charges may apply.
- International Shipping is available at additional charges based on country and applicable import duties/tariff. Please get in touch to know more.
Returns & Exchange
Lifetime Exchange Policy
You can exchange or upgrade your jewelry anytime in the future. On exchange, we offer 100% value on gold and 90% value on diamonds, at prevailing market prices.
Lifetime Buyback Policy
HOQ offers buyback on customised or made-to-order jewellery. GST and making charges will be deducted. Refund includes 80% of diamond value and 100% of gold value.
In-stock Items Return
Returns of In-stock items are accepted within 15 days, with a 5% deduction.
Product returned should be in unused condition and not tampered/damaged, else eligibility for returns will be void.